Frequently asked questions
Frequently asked questions
DELIVERIES IN ZIMBABWE
A flat fee will be charged for home deliveries within 10km of the CBD, the delivery prices are determined by a 3rd party arranging the deliveries and not by us.
You’re the one: Meaning we endeavor to make each and every customer feel they are the most important person in the store at any given time.
Most sneakers BUT NOT ALL would be available in store to buy, outliers can still be ordered.
If preferring home delivery, the delivery fee should be paid in Zimbabwe. Contact the shop for further details.
If ordering from outside Harare but in Zimbabwe please inquire about delivery charges before placing your order. Shipping outside Harare is arranged via FEDEX.
Outside Harare? Unable to pay online? We accept Internal(ZW) Western Union payments and Sendittoo payments. Contact the shop for further details.
It takes approximately 14 working days to have your goods delivered in Zimbabwe from the UK if we do not have them in our shop.
POLICY
Once you have left our premises with a pair of sneakers/clothing /accessory, no refunds will be made, please ensure to check you are happy with our purchase before leaving.
Exchanges may be permitted subject to availability
The sneaker has to be in the same condition as when bought.
You can only exchange your sneaker for a different size or an alternative of similar value.